You are here: Home > Flexible Learning Environment > Certificate III in I.T - 2nd Year (ICT30115) > FLET-S-3 > Resources Close All | Expand All Edit Delete - Last Modified By: man at 14/01/2016 10:53:34 PM Logging and reviewing client Incidents and RequestsFLET-S-3-1 (Provide IT Advice to Clients - Part 1)Edit Delete - Last Modified By: man at 14/01/2016 10:54:24 PM Using Active Listening Techniques when providing clients with adviceFLET-S-3-2 (Provide IT Advice to Clients - Part 2)Edit Delete - Last Modified By: man at 14/01/2016 10:54:57 PM Communicating with ClientsFLET-S-3-3 (Provide IT Advice to Clients - Part 3)Edit Delete - Last Modified By: man at 9/02/2017 2:58:26 PM Job Management Log Collation and reviewFLET-S-3-4 (Provide IT Advice to Clients - Part 4)