(ICTICT301) - Create User Documentation

Reason For Learning

Training of Junior IT Support Rovers for skills and knowledge required in order to create user documentation that is clear to the target audience and easy to navigate.

Learning Intention

The Intention of this unit is for Junior IT Support Rovers to explore and learn what makes up the structure and layout of great user documentation that meets standards and requirements set within a given brief; as well as the creation of this user documentation, following documentation practices, standards and reviewing processes.

Key Vocabulary Terms

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