Reason For Learning
Training of Junior IT Support Rovers for skills and knowledge required in order to manage and maintain computer hardware and the location of hardware.
The Intention of this unit is for Junior IT Support Rovers to be able to Establish Safe Work practices, Establish Location Requirements for hardware and peripherals, Establish maintenance Practices and Determine Appropriate Hardware quality standards.
The Key Critical Aspects for this unit are for the learner to Perform Diagnostics by replacing components, reloading software / re-imaging, using built in and Third Party OS Diagnostic tools, Establishing Site requirements for system hardware and peripherals, Implementing safe work Practices, Determining Maintenance requirements and establish a maintenance schedule and
Applying Quality Standards to computer hardware and peripherals
Key Vocabulary Terms