You are here: Home > Flexible Learning Environment > Certificate III in I.T - 2nd Year (ICT30115) > FLET-S-4 > Resources Close All | Expand All Edit Delete - Last Modified By: man at 28/01/2018 5:53:15 PM Preventative Maintenance (Importance, Categories and when it is required)FLET-S-4-1 (Maintain Equipment and Software - Part 1)Edit Delete - Last Modified By: man at 28/01/2018 5:53:43 PM Establishing a Preventative Maintenance ProcessFLET-S-4-2 (Maintain Equipment and Software - Part 2)Edit Delete - Last Modified By: man at 28/01/2018 5:54:04 PM IT Help Desk Escalation ProceduresFLET-S-4-3 (Maintain Equipment and Software - Part 3)Edit Delete - Last Modified By: man at 28/01/2018 5:46:09 PM CompTIA Troubleshooting ProcessFLET-S-4-4 (Maintain Equipment and Software - Part 4)Edit Delete - Last Modified By: man at 14/01/2016 10:14:38 PM Guide to a Great Maintenance Log (Creating and Updating)FLET-S-4-5 (Maintain Equipment and Software - Part 5)Edit Delete - Last Modified By: man at 28/01/2018 6:15:05 PM IT SLAs and PoliciesFLET-S-4-6 (Maintain Equipment and Software - Part 6)Edit Delete - Last Modified By: man at 28/01/2018 6:20:08 PM JMS Job Log reviewFLET-S-4-7 (Maintain Equipment and Software - Part 7)